About Thames Air & Water Tech
Founded in 2015. Based in Flackwell Heath, Thames Air & Water Tech are a true value add sustainability-led total FM services business specialising in water treatment and legionella compliance. Other divisions include HVAC, Electrical, Plumbing & Gas and Environmental.
As a total FM provider, we offer a seamless, single supplier solution ensuring accountability, streamlined service, and tangible impact. Our customers have access to a dedicated portal, available anytime, anywhere, providing a seamless way to manage all our services including installation, servicing, upgrades, and supply.
We’re challenging the status quote by eliminating paper trails whilst keeping all essential compliance documents securely stored in one convenient digital hub. We tailor our services to meet your immediate and long-term site requirements, ensuring compliance with legislation, industry standards, and your business objectives.
Our rapidly expanding client base reflects our commitment to delivering high-quality, cost-effective solutions that consistently add value.
Our Values
INTEGRITY
At Thames Air & Water Tech, integrity is not just a value, it’s a principle that underpins every aspect of our business.
We uphold the highest standards of transparency, honesty, and accountability, both in how we serve our clients and how we operate internally as a team.
From clear communication and accurate reporting to delivering on our promises, we believe trust is earned through consistent, ethical action.
Our clients can rely on us for straightforward advice, dependable service delivery, and full compliance with industry regulations.
Internally, we foster a culture where openness and responsibility are encouraged at every level, empowering our team to do the right thing, even when no one is watching.
SUSTAINABILITY
We are fully committed to environmentally responsible practices and actively promote sustainability across every aspect of our operations.
From reducing water and energy consumption to minimising waste and carbon footprint, our initiatives are designed to support both immediate environmental impact and long-term ecological balance.
We integrate sustainable thinking into our service delivery, supply chain partnerships, and internal culture ensuring every decision contributes to a greener future.
Our approach is collaborative: we work closely with customers, employees, and partners to identify and implement solutions that align with shared ESG goals.
Whether it's championing digital over paper-based systems, or encouraging sustainable behaviours across sites, we aim to lead by example.
INNOVATION
We continuously evaluate emerging technologies, industry innovations, and evolving best practices to enhance both our operational efficiency and the quality of service we deliver.
This proactive approach allows us to anticipate client needs, streamline our service delivery, and identify smarter, more sustainable ways of working across all disciplines from water treatment and legionella compliance to HVAC and energy management.
By actively listening to client feedback, engaging with industry thought leaders, and investing in ongoing staff development, we ensure our methods remain agile, compliant, and aligned with current regulatory frameworks.
Our commitment to innovation is not just a value, it's embedded in our operational culture.
CUSTOMER FOCUS
We are committed to reducing risk for our clients by combining deep technical expertise with proactive, transparent service. We understand the operational pressures and compliance responsibilities our clients face, particularly in areas such as water safety, HVAC systems, and environmental performance.
That’s why we take a clear-thinking, consultative approach, identifying potential issues before they arise, offering practical solutions, and delivering services that ensure peace of mind.
Our clients are never left in the dark. Through robust reporting, real-time data access via our digital portal, and open communication, we provide full visibility of our actions and outcomes.
This transparency builds trust and allows clients to demonstrate compliance with confidence.
Accreditations
Legionella Control Association
We are a certified member of the Legionella Control Association (LCA), demonstrating our ongoing commitment to the highest standards of compliance, safety, and professionalism in legionella risk management.
Our adherence to the LCA framework provides our clients with confidence that our services are fully aligned with the Health & Safety Executive’s (HSE) guidance, particularly ACOP L8 and HSG274.
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ISO9001
The ISO 9001 standard, widely recognised as the benchmark for quality management systems, is central to Thames Air & Water Tech’s commitment to excellence in service delivery.
This certification provides a robust, process-driven framework that ensures consistency, efficiency, and continuous improvement across all areas of our business. By adopting ISO 9001 principles, we maintain a sharp focus on customer satisfaction ensuring that every product, service, and interaction meets or exceeds client expectations while fully adhering to applicable statutory and regulatory requirements.
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ISO 14001
The ISO 14001 standard, which focuses on environmental management systems, underpins Thames Air & Water Tech’s commitment to sustainability and responsible business practices.
By adhering to ISO 14001, we systematically assess the environmental impact of our activities, from energy and water usage to waste management and emissions, ensuring we implement effective controls and set measurable objectives for improvement.
Gas Safe
The Gas Safe Register is the UK’s official regulatory body for gas safety, responsible for overseeing and maintaining the highest standards in gas installation, maintenance, and repair.
At Thames Air & Water Tech, our registration with the Gas Safe Register reflects our unwavering commitment to safety, compliance, and professional integrity. Our gas engineers are not only certified, but also undergo continuous training and competency checks to stay aligned with evolving regulations, best practices, and technological advancements.
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SafeContractor
We are proud to be accredited by SafeContractor, a respected scheme that assesses the health and safety standards of contractors across a wide range of industries.
This accreditation is awarded following a detailed review of our health and safety policies, risk assessments, training, and performance. It confirms that we not only meet current legal requirements but also take a proactive, structured approach to managing risks and ensuring safe working practices for our team, clients, and the public.
For our clients, choosing a SafeContractor-accredited provider like Thames Air & Water Tech offers confidence and peace of mind. It simplifies the contractor approval process and demonstrates that we’ve been independently verified for our commitment to safety, helping reduce risk and support compliance across their operations.
Refcom F-Gas
Thames Air & Water Tech is registered with Refcom, the UK’s leading F-Gas certification body and the recognised benchmark for safe, legal, and environmentally responsible handling of F-Gases and refrigerants.
Refcom was established in line with the 2006 F-Gas Regulations to set standards across the refrigeration and air conditioning sector. Our registration confirms that Thames Air & Water Tech has the right qualifications, procedures, and environmental controls in place to work compliantly under UK and EU law.
Refcom certification isn’t just a legal requirement—it’s also a mark of quality and technical competence. It shows that we meet strict standards in areas such as engineer training, leak prevention, safe refrigerant handling, equipment management, and accurate record-keeping, ensuring both environmental protection and public safety in every job we undertake.
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NAPIT
As a registered member of NAPIT (The National Association of Professional Inspectors and Testers), one of the UK Government’s leading accreditation bodies for the building services industry.
NAPIT membership demonstrates that our team meets strict technical, professional, and safety standards across key areas such as electrical, heating, plumbing, ventilation, and building fabric services.
Being NAPIT-accredited means all work carried out by Thames Air & Water Tech is fully compliant with the latest regulations and industry best practices. It gives our clients confidence that they are working with a trusted, competent, and certified contractor committed to delivering safe, high-quality results.
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Constructionline
Thames Air & Water Tech is proudly registered with Constructionline, the UK’s leading platform for pre-qualified contractors and consultants in the construction industry.
Originally set up by the UK Government, Constructionline helps buyers across both public and private sectors quickly identify trusted suppliers who meet key industry and regulatory standards.
Our registration shows that Thames Air & Water Tech has been pre-assessed across vital areas including health and safety, financial stability, environmental practices, quality systems, and equality and diversity.
By being part of Constructionline, we demonstrate our commitment to transparency, compliance, and professional excellence giving clients confidence in our ability to deliver safe, reliable, and high-quality services.
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NCZ Blue Award
We’ve initiated our journey towards net zero by conducting a comprehensive assessment of the carbon emissions associated with our operations. Using defined parameters, we’ve modelled these emissions to gain meaningful insights that will inform and guide our future carbon reduction strategies.
As we progress, we are committed to implementing targeted initiatives such as optimising energy efficiency, transitioning to low-carbon technologies, and engaging our supply chain to achieve measurable reductions.
Transparency, accountability, and continuous improvement will underpin our efforts, ensuring our strategy not only supports our net zero ambition but also delivers long-term value to our clients, stakeholders, and the wider environment.
Social Value
At Thames Air & Water Tech, we define social value as the positive impact on local people, communities, economy, and environment.
Social value is created when the wider benefits of an activity go beyond the direct delivery of goods and services. It encompasses social, economic, and environmental outcomes that contribute to the wellbeing of individuals and communities.
With that in mind, we are proud to:
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Support local football teams by ensuring they have properly fitting kits throughout the season.
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Supply reusable cups to Wycombe Wanderers in their mission to become the most sustainable club in the football league and cut down on single use plastic.
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Volunteer to support clients in greatest need, with our team members also giving their time personally throughout the year, including on Christmas Day.
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Provide locals with the chance to pursue an apprenticeship in one of our diverse service areas.
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Contribute to the local community as a One YMCA Corporate Connect Club Silver Partner